Shipping Policy

At The Aura Kart, we aim to provide a smooth and reliable shopping experience by delivering your orders safely and on time across Pakistan.

Order Processing

Orders are usually processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery time is 3–7 business days, depending on your location and courier service availability.

Shipping Across Pakistan

We deliver to major cities and other serviceable areas throughout Pakistan. Delivery times may vary for remote or hard-to-reach locations.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order. Promotional free-shipping offers may be available from time to time.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders across Pakistan. Customers are requested to provide accurate contact and delivery information to avoid delays.

Order Confirmation

Our team may contact you through phone or WhatsApp to confirm your order before dispatch. Orders with incomplete or incorrect information may be placed on hold until confirmation.

Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp, or another available communication method.

Delivery Attempts

Please ensure that you or an authorized person is available to receive the parcel. If a delivery attempt is unsuccessful, the courier may make another attempt according to its delivery policy.

Incorrect or Incomplete Address

The Aura Kart is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer. Please review your details carefully before placing an order.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us as soon as possible after receiving your parcel and provide your order details along with relevant photos or videos so our team can review the issue.

Contact Us

If you have any questions regarding your order or delivery, please contact The Aura Kart through the contact details provided on our website.

Thank you for shopping with The Aura Kart.